Privacy Policy

Last updated: January 29, 2026

LabelOS (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website and services.

This policy applies to visitors, users, and others who interact with LabelOS, including those who join our waitlist.

1. Who We Are

LabelOS is a software platform designed to help music labels and rights holders manage catalogues, contracts, marketing campaigns, and financial operations.

Data Controller:

Union Entertainment VOF

Rotterdamseweg 183C

2629HD Delft

The Netherlands

Contact:

LabelOS@unionentertainment.co

2. Information We Collect

We collect only the information necessary to operate our website, manage our waitlist, and improve our product.

Information you provide directly

  • Email address (for waitlist registration and communication)
  • Name or company name (if provided voluntarily)
  • Any information you submit via forms or direct communication

Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and usage data
  • Cookies or similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • To manage and maintain our waitlist
  • To communicate with you about LabelOS, including product updates and launch information
  • To operate, analyze, and improve our website and product
  • To ensure security and prevent abuse
  • To comply with legal obligations

We do not sell your personal data.

4. Analytics and Product Usage Data

We use analytics tools to understand how our website is used and to improve our product.

This includes PostHog, which helps us analyze usage patterns, feature interaction, and performance. PostHog may process information such as IP addresses, device information, and usage events on our behalf.

Analytics data is used solely for internal product improvement and operational purposes.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent – when you submit your information to join our waitlist
  • Legitimate interests – to operate, secure, and improve our website and services
  • Legal obligation – where required by law

You may withdraw your consent at any time.

6. How We Share Information

We may share personal data only with:

  • Trusted service providers (such as hosting, analytics, and email delivery providers)
  • Authorities or regulators where required by law
  • Third parties in connection with a merger, acquisition, or restructuring

All service providers process data only on our instructions and are subject to appropriate data protection obligations.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable basic website functionality
  • Analyze usage and performance
  • Improve user experience

You can control or disable cookies through your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

You may request deletion of your data at any time.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

Requests can be made by contacting us using the details above.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Personal data may be processed outside your country of residence. Where required, appropriate safeguards are applied to ensure adequate protection.

12. Children’s Privacy

LabelOS is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

LabelOS@unionentertainment.co